Wednesday, May 17, 2006
Paris Isn't The Only Hilton That Sucks
Something has come to my attention that flat out sickens me. It is starting to become big news but since it has just come to my attention, I thought that I would speak my piece about it.
Fran O'Briens Steakhouse, located inside The Hilton Hotel in the Capitol, has been serving free steak dinners to veterans from Bethesda Naval Hospital, who have been injured during the conflicts in Iraq and Afghanistan. The cook there went so far to make sure that all guests would enjoy their outing that for one patient who had lost his lower jaw, he perfected a way to puree a steak and make it not only edible but tasty.
During lease negotiations the owners of the steakhouse requested that the hotel fix a lift so that handicapped veterans could have fair and equal access to the restaurant as the law prescribes. The only entrances to the restaurant were a stairway, ( the escalator broke in 1998 and the hotel will not fix) or through a service lift located through the security desk and a coat room. Instead of installing an elevator to fix the problem, Hilton Hotel Corporation chose to provide equal access by evicting the owners and closing the restaurant down. Nothing like good sound business decisions, huh.
It will be a cold day in hell before I ever stay in a Hilton Hotel or any of their subsidiaries: Conrad Hotels, Doubletree, Embassy Suites, Hampton Inn, Hampton Inn & Suites, Hilton Garden Inn, Homewood Suites, and Scandic. Another suggestion that I have seen mentioned is the letter writing campaign with a twist. When you are staying at a hotel ( not any of these listed ), use that hotels stationary and write a letter to Hilton Hotel Corporation telling them just what you think of their attitude towards veterans and the handicapped addressed to:
Executive Vice President,
Hilton Hotel Corporation,
9336 Civic Center Drive
Beverly Hills, California 90210